Support for learners,
teams, and content concerns.
Questions about exam access, tokens, readiness, certificates, organization rollout, privacy, or content quality can start here.
Email [email protected] for product questions, partnerships, and general inquiries.
Email [email protected] for team rollout, certification paths, learner reports, and access models.
Email [email protected] for account help, exam starts, retakes, answer review, results, certificates, and profile issues.
Ask about token bundles, exam starts, answer-review unlocks, free/included access, admin grants, or retake access.
Report a suspected typo, outdated explanation, incorrect answer, domain mismatch, or question-bank quality issue.
Email [email protected] for copyright, trademark, exam-content concerns, or privacy requests.
For account-specific support
Use the email address associated with your CertPilot account when contacting support. Include the exam name, approximate time of issue, and a short description. Do not send passwords or payment card details by email.
For organizations
Tell us which certification programs you support, how many learners you expect, whether you need question-bank imports, and whether access will be free, assigned, token-based, or paid.
For content concerns
For copyright, trademark, or unauthorized certification-content concerns, include the specific content, the rights owner, a description of the issue, and how we can contact you for follow-up.
Ready to measure readiness?
Start with the app or contact us for a program-level rollout.